Installation and Activation Support

HI-TECH Software has developed a step-by-step guide to help customers with installing and activating our products. Most HI-TECH Software products allow either a full installation (permits use of the product under the terms of our license agreement) or a demo installation (permits use for evaluation purposes for up to 45 days).

Requesting Support

To get the most out of our support services, please follow the steps below:

• Register your product with us online. This will allow us to keep track of any queries and keep you updated with product and service developments.
• Check through the FAQs list to see if any of the common problems are relevant to your query. You may also find relevant information in the online forums.
• Fill in the online form to request technical support. Alternatively, you can email us or telephone us.
  When emailing or telephoning, please provide your product serial number and version number.
• Continue to check back on this site, the FAQs list and the forums, as these are all updated regularly.
• At www.htsoft.com you may also subscribe to our mailing lists including one for new and updated product announcements.

Forums

Our online support forums provide many helpful hints and answers to the most complex issues regarding all HI-TECH compilers. By becoming a registered member, you can interact with our technical support staff and other members from around the world through making posts, search the forums for specific topics of interest, and subscribe to automatically receive our latest product announcements via email.

Join our forum now to share your knowledge with other developers and contribute to the ever growing knowledge base.

Proceed to the forum