Support Request Form

Before you fill in the form below, please follow these steps to ensure that your query is not answered elsewhere on this site.

If your enquiry is relating to assistance on microchipDIRECT relating to product and support contract registration, please use this form.

If this is a follow-up to a previous enquiry, please enter your allocated tech support case number in place of the serial number.

You should get an automatic reply by email within a few minutes - if you do not, please check that the email address you provided is correct.

Requests for technical support can also be submitted by email direct to support@htsoft.com.


Name:
Email:
Company Name:
Product:
Product usage:
Serial Number:
(If applicable)
Message topic:
If other topic:
Message:
How severe is this problem?